Terrace Villa 44

Positive: This was one of the worst experiences I’ve had. After we checked out, the property charged an extra $200 without any explanation. There was no damage to the room, and we left everything in good condition. When we contacted them to ask why this charge was applied, we received no response at all. This lack of transparency and customer service is unacceptable. Guests should be clearly informed about any additional fees in advance. I would not recommend staying here.

It was our 10th time since 1996 and we will be back in the Fall Positive: We were in a big old house which is what we like Negative: Othing

Cold at first but customer service for the win! Positive: We have stayed here for four winters now. The location is lovely and it’s a quick drive wherever you’d like to go. The place is cottage-y but clean and comfortable. This last stay we had trouble with a new heating system in a cottage we had stayed in before not being able to keep the whole building warm. The front desk staff offered immediate short-term help and the manager, Pascale, was amazing at helping us come up with a solution to stay that took into account the heating issue that meant we couldn’t enjoy the whole cottage. Negative: New heating system needs some help to maintain heat throughout the large cottage.